Check that the telephone line connection into the Sky set top box is properly secured, the cable is unbroken and that any intermediate connections are also firm.
Have a look at the PDF file below to ensure all SCART connectors are in their appropriate sockets and are properly seated.
Undo the satellite dish feed connectors and check that the cable centre cores are straight, not bent over to one side. Check the signal test screen by pressing ‘Services.’
Undo the satellite dish feed connectors and check that the cable centre cores are straight, not bent over to one side.
With the Sky set top box turned on unplug the optical connector from the surround sound unit (or TV if it has the Dolby built in) and hold the end a couple of millimetres from the palm of your hand. You should see a small red dot shining out of the optical lead. If no light can be seen you may need to replace the lead. Under no circumstances should you look directly into the light output of the lead.
Ensure the SCART connectors are properly bedded into their sockets.
If you have moved to an area served by a different transmitter than your previous home you may need to retune your television. Refer to your TV manual for details on how to tune the set.
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