If you have Sky TV, but don't currently have Sky Broadband or Sky Talk, just call us on
08442 41 06 23 in the UK or
0818 719 893 in the Republic of Ireland, one week before you are due to move
house. You can book an engineer visit in your new home when it's convenient.
We'll ask you some questions about your new property to ensure everything goes smoothly on the
day. Check out
what information we'll need
so you can find out anything you are unsure of beforehand.
Moving your Sky TV
- A qualified Sky engineer can install your Sky TV. A charge will apply which includes:
- Your Sky TV system installed by an expert.
- The engineer will ensure that the system is in good working order and if required, we will
replace any cabling/parts.
- All work completed is covered by a 90-day warranty.
- If you’re thinking of upgrading your box, this is an ideal time to do so.
You can
install your Sky box yourself
if you have a dish already installed in your new property and the previous owners had the same
cable type as you (Standard Sky boxes have a single-feed cable to the dish while Sky+ and Sky+ HD
boxes have dual-feed cables). If you have different cable types, you will need a Sky engineer to
install your Sky system. If you have Multiroom, you'll have to ensure that it's already set up in
the rooms you wish to watch Sky in.
- We don't recommend booking your installation for the same day as your move, in case there is a
delay getting into the property.
- The Sky engineer will require a phone line to be active at your new address, so make sure that
you have arranged for your phone services to be activated there before your Sky TV engineer comes
to install Sky TV in your new home.
If you are not going to be available on the day and time you've booked your engineer visit,
please try to let us know. We will arrange another appointment as soon as we have an engineer
available.
a) When you move, make sure you take all your existing equipment to your new
address:
- Sky boxes
- Viewing cards
- Sky remote controls
- SCART leads / HDMI cables
- tvLINK (where appropriate)
