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Email sent from Google in error

  • We understand that Sky customers have recently received an email from Google with the subject title: Changes to Google Privacy Policy and Terms of Service. HelpCentre_230x141

     

    We'd like to apologise for any confusion this email may have caused. It was sent in error and should be ignored.

     

    Google's technology supports the Sky email service, and hence supports your @sky.com address. As a @sky.com email subscriber, however, your only relationship is with Sky. Sky's Terms and Conditions and Privacy Notice apply and not Google's.

     

    To reiterate, please ignore the earlier email you were mistakenly sent. To be clear, Google's privacy changes do not apply to your @sky.com email account.

     

    Please be assured that we are taking this matter very seriously and are working with Google to understand how this error occurred.

     

    We’ve put together a series of frequently asked questions to address any additional queries that you may have. Thank you for your understanding.


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