Firstly, ensure
you can see a wireless symbol on your computer similar to one of the examples in the
picture.
If you can't see a symbol like this, or you know that your computer is not wireless-enabled, you can buy an adaptor from Sky Customer Services. See our Contact Us page to find out how to get in touch.
You'll need your
SSID and Network Key codes. These ensure that only you can access your internet connection. They
are printed on the bottom of your Sky wireless router.
Different versions of Windows may have slightly different ways of accessing
your wireless network settings. There may be a sticker telling you which operating system you're
using, but if you're not sure, use the
Start key or
menu button, select
Run, type
'winver' in the text field and select
OK.
A pop-up window will display information about your operating system, including the version
of Windows you are using. If you are using Linux, Mac OSX or another operating system, you should
find that while the menus and buttons may have different names, the process is similar.
Right-click the
wireless network icon. The exact icon may vary, depending on your brand of
computer, but this will commonly feature the connectivity bars, as shown in our examples from
Windows XP and Vista and may appear in the lower right corner of your screen.
You need to see a list of the wireless networks that are in range of your computer, so look for
an option that will give you this. If you're using Windows XP, for example, select
View Available Wireless Networks.
If you're using
Windows Vista, choose
Connect to a Network. Other operating systems may have different wording.
When the
Wireless Network Connection window appears, select the connection labelled with your Sky SSID and
choose
Connect. The SSID will appear as written on the bottom of your router and on the
'Keep me handy' card.
If you don't see your network at first, try refreshing network list. The list of available networks looks similar in Windows XP (top image) and Windows Vista (bottom image).
Enter your network
key when prompted. It's case sensitive and doesn’t contain any numbers, so there are no zeros, only
Os.
Once you've followed
these steps, you should be able to connect to the internet wirelessly. If the yellow ethernet cable
is still connected to your computer, remove it. You'll notice that the ethernet lights on your
router will go out when you do this. Wait a minute to give your wireless connection time to
connect, then open your web browser and start enjoying the web without wires.
If you're not currently using wireless devices or the internet or you’d like to save power, you can switch off the wireless signal.
The screen will show the updated setting and the wireless light on your Sky Broadband router
will turn off.
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Need more assistance?
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