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Take the
yellow Ethernet cable and put one end into the back of your computer or laptop where you see the
symbol below and be sure it clicks in.
Check to
see that the power light on the router is lit. The internet light should also be on. The internet
light on your router may look like an ‘i’ or an ‘@’ sign If these lights are on, push
the other end of the Ethernet cable in to the back of the router as shown in the diagram. On the
back of the router there are four ports. This will allow you to connect up to four devices
(including games consoles and handheld devices) to the internet.
Click on
your internet browser icon or your desktop, if you have one there. You should now be able to
connect to the internet. To test this, try sending an email or visit Sky.com.
If you have any difficulty connecting to the internet, we have information to help you get
online in no time.
I can’t connect to the
internet or my connection keeps dropping out
My broadband connection
is slow
Understand your
broadband connection speed
Thank you for your feedback.
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