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Switch
on your Apple device and find and select the
Settings icon. Unless you’ve moved it, this should be available on the first
screen you see.
In the Settings menu, find
and select the
Wi-Fi option.
If it’s not already, make sure the Wi-Fi selection option is set to ‘On’.
For the next steps, you’ll need to know your wireless network name, also
known as your SSID code. This is printed on the
Keep Me Handy Card that came with your Sky Broadband wireless router. If you’ve
lost it, don’t worry, your network name can also be found printed on a sticker at the base of your
router.
Unless you’ve changed it, your wireless network name will probably be something like “SKY”
followed by five numbers. For example SKY 12345.
Now that you’ve found your SSID code, go
back to your Apple device.
In the “Choose a Network” category, look through the list of available networks until you
find your wireless network.
Click on your chosen network and you’ll be asked for a password. Your
password can be found below your wireless network name on your
Keep Me Handy Card or under your Sky Broadband wireless router. This is also known
as
Network Key.
The Network Key is case sensitive so make sure you enter the letters exactly as they’re
printed. There are no numbers in the Network Key , so if you see any circles they’ll be
letter 'O's, not zeros.
When you type in the password you’ll see a series of dots instead of the letters. Don’t
worry, your keyboard isn’t broken, this is just for security reasons.
Once you’ve entered your network key, select
join.
Your iPhone, iPod Touch or iPad will now connect to
your Sky Broadband network and you’ll see a tick against your highlighted wireless network
name.
You can select the arrow against your
SSID to see details of your network connection.
Your Sky Broadband connection will now appear in the list of available connections set up for your Apple device.
If you experience problems getting online, test the connection using your computer (open a web browser and see if you can view websites or use email). If you cannot get online with your computer, see our Broadband troubleshooting section as the problem is likely to be with your internet connection. If you can view websites with your computer, and the problem is only affecting your games console, you may need to refer to the manufacturer's instructions.
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