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Is your Sky wireless router in a good position?

  • If you keep losing your wireless connection or your connection seems slow, another wireless signal or a physical obstacle might be interfering with the signal from your Sky wireless router.

     

    To get the strongest and most reliable wireless connection:

     
    1. Put your router in or near the room where you're most likely to use your computer
       
    2. Avoid putting the router in the corner of the room or on the floor
       
    3. Try to use your computer in a spot where you can imagine a straight line from the Sky wireless router to where you're sitting, with no thick or shiny objects in the way

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    • Are there any dense or shiny objects between your router and your computer?

      Your wireless signal should be able to pass through most obstacles around your home, but floors, walls and other obstacles made of dense materials such as brick, stone, concrete and metal can weaken your wireless signal.

      Some reflective household objects can also deflect the signal, such as:

      • Mirrors
      • Fish tanks
      • Christmas decorations.

      Move your computer and router away from these objects.


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