Phishing is a form of online fraud. An email is sent to you, apparently from a genuine organisation such as your bank, asking you to verify your personal details or password. Remember that reputable organisations will never email asking you to provide account numbers or passwords.
A virus is a piece of code or software that can infect your computer and corrupt your files. Sky Email automatically scans all attachments you send and receive to make sure they aren't infected. If a virus is found in an attachment, our system will attempt to clean the file but if the virus can't be removed, you won't be able to download the message.
Always sign out when you've finished reading your mail, clear forms, passwords, cache and cookies in your browser on a regular basis. Never tell anyone your password, and avoid including your email address in any public website forums to cut down on spam.
Some computer viruses can use your computer to send emails without you realising. Make sure your antivirus software is up to date and you regularly scan your computer. We recommend the anti-virus protection of McAfee Internet Security Suite that comes free for 12 months when you order Sky Broadband.
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