Sky Email now groups all your email replies with their original message, creating a single
conversation or thread. In many other email systems, responses appear as separate messages in your
inbox, meaning you have to search through all your emails to follow a conversation. In Sky Email,
replies to emails (and replies to those replies) are displayed in one place, in the order they were
sent, making it easier to follow the whole conversation. This way of ordering the emails in Sky
Emails is called
Conversation View.
To turn off Conversation View in Sky Email, go to the Settings page (you can access the
Settings page by going to the link in the top right corner of the main Sky Email page) and look for
the setting to switch ‘Conversation View off’.
