It’s very easy to set up your iPhone, Blackberry or portable device to send and receive emails
from your Sky Email account.
You will not only be able to download new messages, but also open every email archived in
your Sky mail account
One of the best features of Sky Email is the availability of POP3 and IMAP access. These are
programs which allow mobile devices to be connected to Sky Email (these are fully explained in
Introducing Sky Email).
Below are instructions on how to set up your iPhone or Blackberry to access your Sky Email
account.
Configure IMAP with iPhone
Before you can configure your email program, you'll need to enable IMAP within your Sky Email
account. Sign into Sky Email via
www.sky.com, select
Mail Settings, then
Forwarding and POP/IMAP, then
Enable IMAP. Don't forget to save your changes.
If you see a Google confirmation or notification page after saving your changes,
don't attempt to log in to Gmail. Close your browser, go to www.sky.com and click the email icon to
sign in again. Any changes you’ve made to your account should have been applied.
Now you can configure the settings on your iPhone. Select
Settings,
Mail,
Add Account and then
Other. Don't select
Sky Email or you'll set up POP rather than IMAP.
Make sure that:
- The
IMAP tab is highlighted
-
Host Name is
imap.tools.sky.com
-
Username is your full Sky Email address, including '@sky.com'
- For
Outgoing Mail Server (SMTP), your
Host Name is
smtp.tools.sky.com
Make sure that your
Incoming settings are as follows:
- Use SSL: ON
- Authentication: password
- Server Port: 993
Make sure that your
outgoing settings are as follows:
- Use SSL: ON
- Authentication: Password
- Server Port: 465
Configure POP for Blackberry
Sky Email allows you to both see your Inbox by logging onto the
Sky Email and
Tools homepage or use POP (Post Office Protocol) to download emails. Using POP will allow to to
view your Sky Emails on your computer and read them using an email program like Microsoft Outlook
Express.
Have you enabled POP within your Sky Email account:
Before you can configure your email program, you will need to enable POP within
your Sky
Email account.
Configure your email program:
- Sign in to your BlackBerry Internet Service account.
- Select
Profile along the top of the Home Page.
- Select
other email accounts in the Email Accounts section.
- Select
Add Account.
- Enter your email address in the Email Address field
- Enter your Sky.com username (including @sky.com) in the User Name field.
- Enter your Sky.com password
- Select
Submit.
If your BlackBerry account was successfully configured, you'll see the BlackBerry Email
Accounts page. You're finished!
