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How to change your payment due date

  • Sky Billing starts when we activate your first service, this will also the day of the month you'll receive subsequent bills from Sky. Watch our easy to follow video to find out how you can change your payment due date to a day in the month that suits you best.

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  • To help you manage your finances, once you have paid your first bill after joining us, you can change your payment due date to any day of the month. You can change your payment date once per month.

     

    Change your payment date online

    1. Sign into My Sky, if you can't remember your username or password, there are links to help you on that page.
    2. Within the Billing & payments section, follow the Change Payment Due Date link.
    3. Choose a day of the month on which to pay your bill and confirm your changes.
    4. You can print the confirmation page, and we'll automatically confirm the new payment date by email.

      

    Change your payment date on your TV

    1. Press interactive on your Sky remote control.
    2. From the Interactive menu, press 1 for Sky Active.
    3. From the Sky Active menu, use the up/down arrows to find My Sky Account and press select.
    4. From the My Sky Account menu, use the up/down arrows to find Manage My Account and press select.
    5. Follow the instructions on your TV screen, entering your viewing card PIN when prompted.
    6. Use the direction arrows and select button on your Sky remote to choose a new Payment Due Date.
    7. Use the blue button when prompted to confirm your changes.

    Please note that your Sky box needs to be connected to a working telephone line to use this service.

     

    • Will changing my due date affect the amount due on my next bill?

      Changing your payment due date can affect the amount of your next bill.

      If you move your regular payment date to earlier in the month, your following bill may be lower. If you choose a later payment date, however, your bill is likely to be higher as the gap between your last bill and the first one due on your new payment due date will be longer.

      After that, your subscription costs will revert to your usual amount, plus any one-off charges such as Sky Box Office orders.


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