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How to upgrade online

  • It's easy to order new Sky equipment or upgrade your viewing package online. Make sure you have your Sky iD username and password, and a debit or credit card for one-off costs such as set up fees. If your new package involves an increase to your monthly subscription fee, this will appear on your next Sky bill and be paid for by your usual method.

     
    Upgrade online now at Sky.com/shop
  • Sign in

    Sign in

    Sign in Sign in

    Sign in to our customer upgrade page. You can choose to use your Sky iD (the username and password you use for My Sky services) or use the 'first time access' box to sign in using your payment details or Sky viewing card number.


    Upgrade

    Upgrade

    Upgrade your subscription Upgrade

    Choose the TV Packs you wish to add, add Sky Broadband and/or Sky Talk and choose a set-up date. We'll display a printable receipt and email you confirmation of your order. Did you know you can also upgrade online?


    Upgrade delayed?

    Upgrade delayed?

    Upgrade delayed? Delayed upgrade

    If you've ordered a package upgrade, but continue to see an error message asking you to upgrade when you attempt to access one of the channels included in your new package, you can speed up your package upgrade using Sky Guide.



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