Account and Billing

Use this section to resolve difficulties with your bill, learn about online account management and check the facts about our recent packages and pricing changes.

Sky iD

Your Sky iD is the only login you need for billing, email and online services for you and your family.

Sky iD help
Account details

Manage your personal and account details, along with the newsletters you receive.

Account details help
Your subscription

You can upgrade in a few clicks, or call us if you need to downgrade or cancel.

Your subscription

Change payment method

It's easy to change your payment method online, just enter the details of the account or card you wish to use.

Change payment method
Change payment due date

To help you manage your finances, once you have paid your first bill after joining Sky, you can change your payment due date.

Change payment due date
Sky Talk tariff

To change your Sky Talk product or features, our Sky Talk Customer Services team who will be happy to assist.

Sky Talk tariff

Help & Support